FAQ

No two replacement projects are alike. In order to decide the cost of your window or door replacement project, we will need to completely know your wants and needs. Arrange a free, in-home consultation and we’ll be able to present you with a free quote at your consultation. A Pella® design specialist will work alongside you to visualize your idea, pick high-quality products and get measurements for your replacements.

In addition to offering high-quality products in multiple styles, we also have payment and finance options to help make your replacement project realistic.

It’s our priority to ensure we answer every one of your questions about windows and doors from Pella of Boston. We’ll review all the features and options available to you, including material choices and energy-efficient possibilities. To be sure we can cover all of it, we recommend you schedule about two hours for your consultation session.

Your in-home consultation is essential to ensuring your satisfaction with your window and door replacement. It will help you select the ideal windows or doors for your Boston-area home and your budget. It’s best to set up your complimentary, in-home consultation when each of the decision-makers are able to make it. Our Pella® expert designer will talk through a host of common questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Boston-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is best for your home?
  • Which colors do you desire?

Accurately quoting your replacement windows or entry door project is dependent on the information we are given during the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of Boston are done by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will get your windows or doors installed. They must complete an in-depth set of training courses to ensure your windows and doors are correctly installed and adhere to Pella’s warranty criteria. You can find out more about your simple, no-guess installation day here.

Before they can be hired, Pella requires installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this affect you? Not only could you recognize a drop in your heating and cooling costs, but you will help protect the environment.

The benefit of Pella® vinyl windows is that you won’t have to paint them. They come in a host of colors, so you’ll find a color that accompanies your house. We do not endorse painting your vinyl products; this will invalidate your warranty.

Pella of Boston gives you services and support that larger stores simply don’t have. Our professional staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, consisting of a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” Simply contact our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work answering them.

There are many reasons why Boston-area homeowners pick Pella of Boston for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s expert Direct Sales Network. Unlike other companies who sell exclusively through third-party channels, Pella of Boston has a dedicated window and entry door showroom. This unique way of doing business offers you a highly personal experience with the assistance of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Boston has a superior-quality, energy-efficient and sturdy solution.

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